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Error Code

Kenmore Freezer E9 Error Code Thermistor Fault and Checks

Plain-language guidance for Kenmore code E9 Thermistor is defective on Freezer — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of E9 Thermistor is defective for Kenmore Freezer — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code E9 Thermistor is defective
Appliance Freezer
Quick answer

E9 is a defective thermistor on Kenmore electronic-control freestanding freezers; the manual lists it with E8.

Model compatibility

Kenmore reuses codes across series and model years, so E9 Thermistor is defective may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Thermistor is defective.

E9 on a Kenmore freezer

The code stands for a defective thermistor on electronic-control freestanding freezers. The thermistor is the temperature sensor inside the freezer.

Steps in the manual

  • Unplug the freezer.
  • Inspect the thermistor wire harness for damage or a loose connection.
  • Harness okay? Replace the thermistor.

Related

  • E8: the same thermistor message
  • E: control system error
  • d: the door is ajar

Where we do freezer service

Freezer service covers the Miami, New York, Houston, Los Angeles and San Diego metro areas. Phone (844) 747-3641 and have E9, the model number and your harness findings ready. More on freezer repair.

Source: PartsDirect – Kenmore electronic control model freezer error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
Email info@kenmoreservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.