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Error Code

Kenmore Range Code 9d/11 Door Lock Assembly Defective

Plain-language guidance for Kenmore code 9d/11 on Range — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 9d/11 for Kenmore Range — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 9d/11
Appliance Range
Quick answer

Code 9d/11 on the Kenmore 665 model range: the oven door lock assembly is defective.

Model compatibility

Kenmore reuses codes across series and model years, so 9d/11 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Oven door lock assembly defective.

On a Kenmore 665 model freestanding range, 9d/11 signals that the oven door lock assembly is defective. Its manual entry also names 9d/12, 9d/21 and 9d/22.

What the manual has you do

Begin by unplugging the range or disconnecting power. Then push back on any wires that have worked loose on the door lock assembly wire harness. If that harness is damaged, it is replaced. A lock assembly that looks damaged is replaced as well.

Codes you may confuse it with

  • 9d/21: also a lock assembly defect
  • 9d/32: lock assembly error in Clean mode
  • 4d/51: door and lock switches disagree
  • 9d/12: same entry

Range repair help in the Miami, New York, Houston, Los Angeles and San Diego metro areas

Service for this Kenmore range code is handled by phone at (844) 747-3641 for the Miami, New York, Houston, Los Angeles and San Diego metro areas. Share the 9d/11 code, the model number and what was already attempted. Find details under range repair.

Source: Sears PartsDirect – Kenmore 665 model freestanding range error codes (slash format)

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
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