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Error Code

Kenmore Range F028 Code Touch Panel Link Not Started

Plain-language guidance for Kenmore code F028 on Range — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of F028 for Kenmore Range — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code F028
Appliance Range
Quick answer

F028 on a Kenmore range: communication between the user interface board and the touch panel cannot be initiated. Steps from the manual and when to call.

Model compatibility

Kenmore reuses codes across series and model years, so F028 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Communication between the user interface board and the touch panel cannot be initiated.

Meaning of F028: communication between the user interface board and the touch panel cannot be initiated. It is listed for Elite slide-in electric ranges numbered 790.4131, 790.5256 and 790.4255 together with Kenmore 790 freestanding ranges.

Quick reference

Step Action from the manual
1 Power off for 30 seconds, then on
2 Check the user interface board to touch panel wiring with power disconnected; reconnect loose wires or replace a damaged harness
3 After a recent part swap, verify the part number for your model number
4 Replace the touch panel
5 If F028 stays, replace the user interface control board

Compare

F027 is the same kind of failure to start, only toward the relay board. Another neighbour is F025 which also concerns the relay board.

Book Kenmore range service

Reach the service center at (844) 747-3641 for a Kenmore range in the Miami, New York, Houston, Los Angeles or San Diego metro areas. Say that the display reads F028, share the model number and describe what was tried. Read about range repair here.

Source: Kenmore 790 range 4-digit error code reference; Kenmore Elite 790 electric slide-in range error code reference

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
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