Skip to content
Same-day and next-day appointments in most areas.
Kenmore appliance service
Error Code

Kenmore Refrigerator rt Code Ambient Sensor Failure

Plain-language guidance for Kenmore code rt Lo/Hi on Refrigerator — symptoms, safe checks, and when to call a technician.

  • Upfront Estimates
  • Approval Before Repair
  • Expert Technicians
  • Workmanship Warranty

At a glance

Error code overview

A plain-language snapshot of rt Lo/Hi for Kenmore Refrigerator — confirm the model series before you act.

Content status Verified

Error code rt Lo/Hi
Appliance Refrigerator
Quick answer

rt Lo and rt Hi flag a failed ambient temperature sensor on Kenmore bottom-freezer Trio refrigerators with numbers starting 111.

Model compatibility

Kenmore reuses codes across series and model years, so rt Lo/Hi may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

The room-temperature sensor reports a failure, low or high.

What it is

The ambient temperature sensor on Kenmore bottom-freezer Trio refrigerators (numbers starting 111) has failed when rt Lo or rt Hi is shown.

First steps

  • Disconnect the refrigerator from power.
  • Inspect wiring that links the ambient sensor and the control board.
  • Repair wires that are broken.

Meter step

The manual then wants a resistance reading of the sensor circuit, replacing the sensor if it falls outside 1,000 to 40,000 ohms. That belongs to a technician, and the code resets after repair.

Other sensor messages

Compare with r1 Lo/Hi for the refrigerator compartment sensor and r3 for the defrost heater, which are both listed on the same series.

Refrigerator repair in the areas we serve

We work on Kenmore refrigerators in the Miami, New York, Houston, Los Angeles and San Diego metro areas. For a visit, call (844) 747-3641 with the rt code and model number, or begin at refrigerator repair.

Source: Sears PartsDirect – Kenmore 111 model bottom-freezer refrigerator error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

Get started

Seeing this code on your Kenmore appliance?

Book a specialist Kenmore service visit for a clear estimate and approval before any repair. Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.

Get started

Ready to restore your Kenmore appliance?

Book a repair online or call us — clear estimates, approval before any work, and a workmanship warranty on completed repairs.

Book a repair

Tell us about your Kenmore we’ll take it from there

Share your model and symptom and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

(844) 747-3641
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.