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Error Code

Kenmore Range F012 Code Panel and Board Mismatch

Plain-language guidance for Kenmore code F012 on Range — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of F012 for Kenmore Range — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code F012
Appliance Range
Quick answer

Kenmore code F012: touch panel and board mismatch. The manual says it follows a wrong part and to match the part number.

Model compatibility

Kenmore reuses codes across series and model years, so F012 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Touch panel and user interface control board mismatch.

When F012 follows a part swap

If your Kenmore range shows F012 right after the touch panel or user interface control board was replaced, the new part is the likely mismatch: the manual says the code appears when the wrong part was used.

The manual’s fix

Check the part number against your range model number and install the correct part. A technician can confirm the number and fit the right one.

Series covered

  • Freestanding ranges with a 790 model number
  • Elite electric slide-in ranges 790.4131, 790.4255 and 790.5256 (touch control panel and oven user interface control board)

Codes to compare

Another code tied to wrong parts is F017 (board cannot configure the touch panel). A plain panel fault shows as F015 (touch panel failure), and a plain board fault as F013 (board failure).

Service for your Kenmore range

Our service center takes calls for Kenmore ranges in the Miami, New York, Houston, Los Angeles and San Diego metro areas at (844) 747-3641. Read more about range repair. Please give the code, the model number and the steps already tried.

Source: Sears PartsDirect – 790 model 4-digit range error codes; Sears PartsDirect – Elite 790 electric slide-in range 4-digit error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
Email info@kenmoreservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.