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Error Code

Kenmore Cooktop 15 Code Defective Key

Plain-language guidance for Kenmore code 15 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 15 for Kenmore Cooktop — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 15
Appliance Cooktop
Quick answer

Code 15 reports a defective right front element Up key on 790-series Kenmore induction cooktops. The manual starts with disconnecting power.

Model compatibility

Kenmore reuses codes across series and model years, so 15 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

15 reports a defective right front element Up key.

Overview

On screen: 15. Cause named: right front element Up key failure. Series: induction cooktops from Kenmore, model 790.

Codes close to 15

The manual’s remedy

Everything after disconnecting power is technician work: a harness test, then the right-side touch control board.

Arrange cooktop repair

Calls from the Miami, New York, Houston, Los Angeles and San Diego metro areas go to (844) 747-3641 for induction cooktop service. Provide code 15, the model number and your own checks.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
Email info@kenmoreservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.