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Error Code

Kenmore Cooktop 14 Code Defective Key

Plain-language guidance for Kenmore code 14 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 14 for Kenmore Cooktop — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 14
Appliance Cooktop
Quick answer

Code 14 reports a defective right front element Down key on 790-series Kenmore induction cooktops. The manual starts with disconnecting power.

Model compatibility

Kenmore reuses codes across series and model years, so 14 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

14 reports a defective right front element Down key.

Key facts

  • Reads 14.
  • The right front element Down key is not working.
  • Covered models start with 790 and are Kenmore induction cooktops.

Manual guidance

The right-side touch control board is the part named once the harness connections test good.

Related messages

  • Code 16: right front element On/Off key, in the same table.
  • Code 22: Timer Up key (see its own page).
  • Code 23: about Warm (Keep Warm) key.

Cooktop repair service areas

Households in the Miami, New York, Houston, Los Angeles and San Diego metro areas can call (844) 747-3641 to schedule Kenmore cooktop repair. Keep the code, model number and prior steps ready.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
Email info@kenmoreservicecenter.support
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Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.