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Kenmore appliance service
Error Code

Kenmore Range F023 Touch Panel Communication Failure

Plain-language guidance for Kenmore code F023 on Range — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of F023 for Kenmore Range — confirm the model series before you act.

Content status Verified

Error code F023
Appliance Range
Quick answer

F023 on a Kenmore range: communication failure between the user interface board and the touch panel. Steps from the manual and when to call.

Model compatibility

Kenmore reuses codes across series and model years, so F023 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Communication failure between the user interface board and the touch panel.

F023 at a glance

This code covers a break in communication between a Kenmore range’s user interface board and its touch panel. Listed models: the Kenmore Elite slide-in electric range (models 790.4131, 790.4255 and 790.5256); also Kenmore freestanding ranges of the 790 family.

What to try

  • First, power the range down at the supply for 30 seconds and bring it back up.
  • Still showing F023? Look over the wiring between the user interface board and the touch panel, reseat loose wires and replace a harness that is damaged.
  • Harness fine? The touch panel is the replacement the manual lists first.
  • Failure still there afterwards? It then lists the user interface control board.

Do not mix up

F029 is a failure to initiate touch panel communication, and F017 is the user interface board being unable to configure the touch panel.

Range repair help for Kenmore owners

Living in the Miami, New York, Houston, Los Angeles or San Diego metro area? Call (844) 747-3641 about a Kenmore range showing F023. Give the model number and say whether the power reset changed anything. Start at range repair if you want the overview.

Source: Kenmore 790 range 4-digit error code reference; Kenmore Elite 790 electric slide-in range error code reference

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
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