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Error Code

Kenmore Cooktop 24 Code Defective Key

Plain-language guidance for Kenmore code 24 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 24 for Kenmore Cooktop — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 24
Appliance Cooktop
Quick answer

Code 24 reports a defective Lock key on 790-series Kenmore induction cooktops. The manual starts with disconnecting power.

Model compatibility

Kenmore reuses codes across series and model years, so 24 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

24 reports a defective Lock key.

Basics

Alert 24: Lock key defective. Where it applies: Kenmore induction cooktops, 790 model numbers.

Messages to compare

Recommended path

Take the cooktop off power, then expect harness checks and, when they pass, a new center touch control board.

Cooktop repair in Miami, New York, Houston and beyond

Serving the Miami, New York, Houston, Los Angeles and San Diego metro areas: call (844) 747-3641 about Kenmore cooktop repair. Have code 24, the 790 model number and your earlier checks on hand.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
Email info@kenmoreservicecenter.support
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Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.