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Error Code

Kenmore Cooktop 31 Code Power Level Failure

Plain-language guidance for Kenmore code 31 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 31 for Kenmore Cooktop — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 31
Appliance Cooktop
Quick answer

The 31 message is a power level failure; the manual has the blue and black wire harness between the control boards checked.

Model compatibility

Kenmore reuses codes across series and model years, so 31 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

31 reports a power level failure.

Details

  • Display: 31
  • Meaning: power level failure.
  • Applies to: Kenmore 790 induction models.

Action plan

  1. Disconnect power.
  2. Inspect the blue and black wire harness running between the two boards.
  3. Good connections leave the boards as the suspects, and that call belongs to a technician.

Further messages

  • Code 34: communication failure between the filter control board and the main power control board (see its own page).
  • Code 35: about improper power supply voltage (low) or failed wiring connections.

Kenmore induction cooktop repair near you

For cooktop repair in the Miami, New York, Houston, Los Angeles and San Diego metro areas, ring (844) 747-3641. Mention 31, the model number and the checks already done.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
Email info@kenmoreservicecenter.support
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