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Error Code

Kenmore Cooktop 23 Code Defective Key

Plain-language guidance for Kenmore code 23 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 23 for Kenmore Cooktop — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 23
Appliance Cooktop
Quick answer

Code 23 reports a defective Warm (Keep Warm) key on 790-series Kenmore induction cooktops. The manual starts with disconnecting power.

Model compatibility

Kenmore reuses codes across series and model years, so 23 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

23 reports a defective Warm (Keep Warm) key.

The essentials

  • Cooktop shows 23.
  • Entry says Warm (Keep Warm) key defective.
  • Scope: 790 model numbers, Kenmore induction.

Handling it

Remove power; test cables and connections in the wire harness; swap the center touch control board when the connections are not the problem.

Other codes in the list

Get Kenmore cooktop service

Call (844) 747-3641 if you are in the Miami, New York, Houston, Los Angeles or San Diego metro areas and need Kenmore cooktop service. Give the code 23, the model and what you tried.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
Email info@kenmoreservicecenter.support
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