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Error Code

Kenmore Cooktop 25 Code Defective Key

Plain-language guidance for Kenmore code 25 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 25 for Kenmore Cooktop — confirm the model series before you act.

Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 25
Appliance Cooktop
Quick answer

Code 25 reports a defective Power (Main Power) key on 790-series Kenmore induction cooktops. The manual starts with disconnecting power.

Model compatibility

Kenmore reuses codes across series and model years, so 25 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

25 reports a defective Power (Main Power) key.

Summary of 25

  • Readout 25.
  • Finding: the Power (Main Power) key is defective.
  • Series: Kenmore 790 induction.

Linked messages

  • Left front element Up key code: another message here: sits on the same boards.
  • Code 31: a nearby code, Power level failure.
  • Code 32: low voltage output from the 12-volt power supply on the filter control board, in the same table.

Fix outline

First power is disconnected, next the harness is tested; if good, a center touch control board goes in.

Cooktop repair service areas

Households in the Miami, New York, Houston, Los Angeles and San Diego metro areas can call (844) 747-3641 to schedule Kenmore cooktop repair. Keep the code, model number and prior steps ready.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(844) 747-3641
Phone (844) 747-3641
Email info@kenmoreservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.