Service Area Policy
Where we provide Kenmore appliance service, how to confirm your address, and what to expect for scheduling.
- Major metro coverage
- Confirm with your ZIP
- Same-day often available
- Appointment windows planned
Coverage overview
Service where you need it
This policy explains where we provide service and how coverage is confirmed for your address.
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Coverage
We currently serve the Miami, New York, Houston, Los Angeles, and San Diego metro areas, including many surrounding communities.
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Confirming your area
Because coverage can vary by neighborhood and scheduling, the best way to confirm service for your address is to contact us with your ZIP code.
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Response times
Same-day and next-day appointments are frequently available, but availability depends on location, demand, and parts. Any response-time guidance is an estimate, not a guarantee.
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Travel and scheduling
For larger metros, we plan appointment windows around travel and traffic so we arrive prepared. We will let you know if your address falls outside our current coverage.